Quality of Work Life and Organizational Citizenship Behavior among the Employees in Private Universities in Malaysia

International Journal of Business and Innovation. Vol. 2, Issue 6, 2016

Title: Quality of Work Life and Organizational Citizenship Behavior among the Employees in Private Universities in Malaysia

Author: Shno Mohammadi, S. Kiumarsi, S. M. Hashemi

Abstract
The Organizational Citizenship Behavior (OCB) is considered as an important variable in studying any organization. It is relatively difficult to build relationships and improve performance within an organization. This study aims to investigate the relationship between quality of work life (QWL) and organizational citizenship behavior among administrative staffs in private universities in Malaysia. In the current study, QWL refers to the factors such as convenience, financial, career opportunity, and university core value. However, OCB is defined as altruism and conscientiousness. This study proposed the new conceptual framework that considers the QWL’s dimensions as the independent variables (IVs), and the OCB’s dimensions as the dependent variables (DVs). In the current study, the administrative staffs of private universities in Malaysia are identified as the unit of research analysis. The current study is a cross-sectional study and the quantitative method will be used for collecting data. The techniques of SPSS for descriptive analysis and PLS-SEM model also will be employed to analysis the data collected from the respondents. The present study reveals that the relationships among the above-mentioned variables might be empirically examined in future studies.

Keywords: Quality of Work Life, Employee, Organizational Citizenship Behavior, Private University

Date- December 30,2015

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